Shipping Policy

Thank you for shopping with us! We are committed to providing a smooth and reliable shipping experience. Please read our Shipping Policy below for important information about order processing, shipping times, and delivery.

Order Processing

• Orders are processed Monday through Friday, excluding weekends and public holidays.

• Please allow 1–3 business days for your order to be processed before it is shipped.

• Once your order has been shipped, you will receive a confirmation email with your tracking information.

During peak seasons or promotional events, processing times may be slightly longer.

Shipping Times

Estimated delivery times vary depending on your location:

• United States: 5–10 business days

• Canada: 7–14 business days

• United Kingdom: 5–10 business days

• Australia & New Zealand: 7–14 business days

• Europe: 7–14 business days

• Other International Locations: 10–20 business days

Please note that these are estimated delivery times and may vary due to customs processing, carrier delays, weather conditions, or other unforeseen circumstances.

Shipping Costs

Shipping fees are calculated at checkout based on your location and selected shipping method.

We may also offer Free Shipping on qualifying orders or during special promotions. Any applicable offers will be displayed during checkout.

Order Tracking

Once your order has been shipped, you will receive a tracking number via email. Tracking information may take 24–48 hours to become active after the shipment has been dispatched.

Incorrect Shipping Information

Please ensure your shipping address is accurate before placing your order. We are not responsible for delays or lost packages resulting from incorrect or incomplete shipping information provided by the customer.

If you notice an error in your shipping address, please contact us immediately. We will do our best to update your order before it ships.

Delayed Deliveries

While we strive to deliver every order on time, shipping delays can occasionally occur due to high shipping volumes, customs inspections, severe weather, or carrier-related issues. We appreciate your patience and understanding in these situations.

Lost or Damaged Packages

If your package arrives damaged or appears to be lost in transit, please contact us within 7 days of the expected delivery date. Our support team will work with the shipping carrier to investigate the issue and provide an appropriate resolution.

Customs, Duties & Taxes

International orders may be subject to customs duties, taxes, or import fees imposed by your country's customs authority. These charges are the responsibility of the customer and are not included in the purchase price or shipping cost.

Contact Us

If you have any questions regarding your shipment or need assistance with your order, please contact our customer support team.

We appreciate your trust in our store and look forward to helping you improve your posture, comfort, and overall well-being.